How do I qualify for free shipping?
~ We offer free shipping on all full-priced purchases made directly through the Beaux Books website and sent to an address within the United Kingdom. Orders placed using the free shipping method will be sent by Royal Mail Standard Parcel Second Class post and will take approximately 3-6 business days to arrive. This service is not tracked, but is fully insured. Please upgrade to the Express service if you wish for your order to be tracked and arrive quicker.
Do you ship internationally?
How are the books sent and when will they arrive?
~ We use a number of trusted shipping carriers, including Parcelforce, Royal Mail and Fedex. Express and Priority services will take between 1-4 business days within the UK, 2-7 business days to Europe and 3-10 business days to all other countries. Standard and Economy services will take 3-6 business days within the UK, 4-9 business days within Europe, and 5-15 business days to all other countries. If you are happy to wait for your books there is a 6-12 weeks economy option for countries outside of Europe.
When will I receive my pre-ordered book?
~ The publisher will send us the book as soon as it has been released and we will then forward it to you immediately. You will be sent an email confirming that the book has been shipped so you will know to expect it. We will keep you updated if the release date changes significantly.
Is my parcel trackable?
~ Express and Priority services are fully trackable and require a signature at the destination address. Standard and Economy services are not trackable, however all parcels are fully insured in transit.
I need the books quicker. Can you ship my order using another service?
~ If it is possible we are happy to send your parcel on a quicker service if you need it by a specific time. We can arrange shipping with the major carriers and couriers. We can also ship on your own account. Please contact us for details and a quote.
How do you calculate shipping charges?
~ The majority of our books are heavy hardbacks. Shipping charges are based on the weight of each book and its packaging. If your book order is particularly heavy we may contact you for extra shipping charges.
How do you pack the books?
~ All dust jackets are protected with a plastic archival cover. The books are wrapped in tissue and brown paper. They are placed in protective Novia Plus wrap, with heavy duty crush barrier, or in a well-cushioned cardboard box.
My parcel has not yet arrived. What should I do?
~ In the unlikely event that the estimated delivery time has elapsed please contact us and we will update you on its status.